Shipping

  • Delivery Rate=Rs. 200
  • Shipping time same day. 

First Smile ships its products to almost all parts of Pakistan. We ship on all days except Sunday and National Holidays.

Delivery Timeframe:

Order received before 3 PM are shipped on the same day. Orders received after 3 PM are processed and shipped the following day.

Order Tracking Number:

All shipments are dispatched via Courier Service Company. Tracking number will be shared shortly after order is placed.
For any queries email us at info@firstsmile.pk or WhatsApp 0332 4573551

Returns

Delivery is free on orders of Rs. 2000 and above
WE DO ISSUE REFUNDS ACCORDING TO THE METHOD OF PAYMENT, DESCRIBED BELOW

  • Refunds in the form of a cash or exchange (Customer’s Choice)
  • If you don’t like the product, take a refund, No Question Asked.
  • We must be informed about your return within 72 hours of product received. Email us on (returns@firstsmile.pk) or message us on our Facebook page
  • Unfortunately, we cannot accept refund or exchange if not informed within 72 hours
  • Returns must be scent free, unworn, unwashed, with all tags attached. Please include your package slip with the return
  • Returns should be received with-in 15 days
  • Refund will be done through EasyPaisa, once returned items are received

Exchanges

  • If you wish to exchange your item for another size, you must return your unwanted item back to us. After we receive, inspect and approve your item, we will exchange the item.
  • We must be informed about your exchange within 72 hours of product received. Email us on (returns@firstsmile.pk) or message us on our Facebook page
  • All items need to be unworn, in original packing with tags attached.
  • Please send the item to be exchanged back within 15 days.
  • Exchanged item will be couriered as soon as the original item is received.